This training is designed to equip individuals with the necessary knowledge to conduct business properly in intercultural and international settings. It offers practical tools such as identifying and understanding intercultural gaps, developing cultural intelligence and adaptation skills, and improving interpersonal communication. Additionally, the training covers basic conduct tools for foreign business cultures, such as relationship building, avoiding relationship mistakes, negotiating and conflict resolution, leadership, and managing multicultural teams.

Practical training that teaches you how to act in different cultural settings. The topics covered include knowledge of foreign business norms, the business protocol, personal appearance, correct business image, rules of conduct during a meeting, mixing and mingling, how to host and how to be a guest, dining rules, understanding time management, and more. The training illustrates the implications of working with people from other cultures, teaches how to avoid pitfalls and behave naturally, and gives an advantage in day-to-day dealings with foreign parties.

Students learn key tools for creating a positive first impression - body language, clothing, appearance, verbal and non-verbal communication, ways to create trust, and more. Also discussed are the risk factors that generate a negative first impression and how to avoid them; how to minimize damage and how to fix a bad first impression. The training emphasizes the differences between cultures in creating a first impression, and what adjustments need to be made to ensure a positive first impression.

Interpersonal communication is at the heart of any business activity, especially in an intercultural setting. Training in interpersonal communication techniques will include verbal, non-verbal, and body language communication, emotional intelligence, and reading different emotional situations, as well as establishing trust and relationships. The participants will learn to conduct themselves correctly in a variety of contexts—local, intercultural, and international—to identify crises, prevent them or manage them, understand and identify intercultural differences, prepare for them, and more.

Business and organizational activities require the ability to convince, influence, and lead. During this training, participants will learn the necessary tools to develop persuasive skills. These tools include a variety of rhetorical tactics and insights. Our program covers strategies for overcoming objections and obstacles, conducting successful discussions, and creating effective marketing and sales presentations. We also discuss the effects of intercultural differences on persuasion tools and what is needed to become a person who persuades in any context, culture, or country.

This training program provides tools and knowledge essential for delivering effective presentations to both local and international audiences. It covers all necessary preparations for a solid presentation, including mental, rhetorical, and content preparation. From how to start and prepare to how to use body language, non-verbal communication, and rhetoric, to various ways to establish rapport with the audience. The program also includes mental strengthening tools to overcome fear of the audience, manage emotions, gain confidence, handle discussions, questions, and answers, and much more. By the end, participants will be equipped with the skills and confidence to deliver successful presentations to any audience, anywhere.

During this training, we will cover the essential skills of business networking in both local and intercultural settings. These skills include developing a personal brand, effective communication techniques, preparing and strategizing for successful networking, building and managing a productive network of business relationships, managing a network in international and intercultural contexts, conducting networking online and through social media, hosting local and international networking events, and much more.

Acquiring effective negotiation skills is a learned ability. This training equips you with the knowledge, methods, and techniques required to hone your negotiation skills with local, foreign, and international parties. You will learn how to prepare for negotiations, including obtaining business intelligence and setting goals, and how to successfully manage them with advanced preparation and various tactics. Additionally, you will be taught about intercultural differences that may impact negotiations and how to utilize them to our advantage, as well as how to overcome obstacles in a negotiation, including online negotiations.

During this training, we will explore how to maximize the business potential of hosting individual visitors and delegations from other countries. We will cover useful tools for planning and managing visits to ensure the best outcomes. These tools include early preparations such as consolidating the visit plan and creating a positive experience, effective management of the visit process, avoiding mistakes, crisis management, problem-solving, working with external service providers and suppliers, and more. Our goal is to leverage the visits, not only during their occurrence but also long after they have ended.

The gathering of information and business intelligence is a crucial asset in any business or organizational activity. This training will teach you how to collect and analyze information, set goals, identify sources of information, determine reliability, and make information easily accessible. The course will also cover new technological trends in the information world, such as data analytics and big data, and their impact. You will learn about business intelligence tools, including strategy development, search techniques, information analysis, integration into decision-making, report writing, and creating intelligence for targets from different cultures and countries.